987bet FAQ – Answers to all your questions

No. Per 987bet's policy, each person may only hold one account. If multiple accounts are detected, all accounts may be suspended and balances forfeited.

Some account details can be updated through support before KYC verification. However, once your identity is verified, your name and date of birth cannot be changed. The best approach is to register with accurate information from the start.

Not initially, but KYC is required to make a withdrawal. Simply submit a photo of your national ID or passport to complete verification. This is for your own security — to ensure no one else can access your account.

987bet supports deposits via mobile banking, e-wallets, and bank transfer. Check your deposit page for the full list of available methods.

The minimum deposit depends on the payment method. For mobile banking, it is kept very low so new members can get started with ease. Check the deposit page for exact amounts.

In most cases, deposits are instant — anywhere from a few seconds to a maximum of 5 minutes. If there's a delay, contact live support with your transaction ID.

987bet does not charge any deposit fees. However, your payment provider may apply a small fee depending on their terms and conditions.

Withdrawals are typically processed within 15 minutes to 24 hours of the request. Having KYC verification complete and bonus conditions met will speed up the process.

The minimum withdrawal amount varies by method. Visit the withdrawal page or contact support for the exact figure.

Withdrawals can be rejected for several common reasons: incomplete KYC verification, unmet bonus wagering requirements, unusual account activity, or incorrect payment details. Contact support to find out the specific reason.

When you register on 987bet and make your first deposit, a welcome bonus is credited automatically. Visit the promotions page for bonus amounts and terms.

Not directly. To withdraw bonus funds, you must first meet the wagering requirements (a specified bet amount). The terms for each bonus are listed on the promotions page.

Yes, 987bet has a referral program. When you refer a friend, both of you can receive a bonus. Visit the promotions page for full terms and amounts.

987bet offers betting on cricket, football, tennis, badminton, basketball, volleyball, and 30+ other sports. Cricket and football have the widest range of markets.

Live betting means placing bets in real time while a match is in progress. Odds change every moment based on the score, situation, and momentum—making it a far more thrilling experience than pre-match betting.

The maximum bet limit depends on the match, market, and odds. Limits are generally higher for major international matches. Each market displays its own specific limit.

987bet's Live Casino features Baccarat, Roulette, Blackjack, Dragon Tiger, Teen Patti, and more — all with real dealers and HD video streaming.

Yes. Many slot games have a built-in free spins feature that triggers when specific symbols land. 987bet also offers free spins as part of promotions from time to time.

RTP stands for Return to Player — the percentage of total bets a game returns to players over time. For example, a 96% RTP means that for every BDT 100 wagered, BDT 96 is returned on average. A higher RTP is generally better for players.

Yes. 987bet uses SSL encryption to keep all data secure. Your personal and financial information is never shared with third parties. Read the privacy policy for more details.

Never share them. No 987bet staff member will ever ask for your password, OTP, or banking details by phone or message. If someone does, it's a scam — block that number immediately and change your password.

Yes. You can enable 2FA from your profile settings. At login, you will need to enter both your password and a code sent to your mobile—this significantly increases your account security.

The fastest way to reach support on 987bet is via live chat — click the chat icon at the bottom of the page. Our Bengali-speaking support team is available 24/7.

Live Chat typically responds within 1–5 minutes. During peak hours, it may take a little longer. Email queries are usually answered within 24 hours.

Start by describing the issue in detail via live chat. If it remains unresolved, submit a formal complaint by email. 987bet takes all complaints seriously and aims to resolve them within 48–72 hours.